Cookie Policy

ZOURIS

Last updated: June 2026

This Cookie Policy explains how Zouris FZE (“Zouris”, “we”, “us”, “our”) uses cookies and similar tracking technologies on the Zouris website at www.zouris.io. It should be read alongside our Privacy Policy at www.zouris.io/privacy-policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognise your device, remember your preferences, and collect information about how you interact with the site.

Similar technologies include web beacons (small transparent images embedded in web pages or emails that track whether a page was accessed or an email was opened) and local storage (data saved in your browser). Where this Policy refers to “cookies”, it includes all such similar technologies.

2. Who Sets Cookies on Zouris?

Cookies on the Zouris website are set by:

• Zouris (first-party cookies) — placed directly by us to operate the website

• Third-party providers (third-party cookies) — placed by external services we use, such as analytics or support tools

We do not permit third-party advertisers to place cookies on the Zouris website. We do not use cookies for behavioural advertising or retargeting.

3. Categories of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function. Without them, you cannot navigate the site or use its core features. They do not require your consent under applicable law.

• Session management: maintaining your login state while you browse

• Security: protecting against cross-site request forgery (CSRF)

• Load balancing: ensuring consistent website performance

• Cookie consent: storing your cookie preferences so we do not ask again

Legal basis: Strictly necessary cookies are exempt from consent requirements under UAE PDPL and GDPR ePrivacy principles. They are always active.

3.2 Analytics and Performance Cookies

These cookies help us understand how visitors interact with the website — which pages are visited most, where users come from, and whether any errors occur. This data is aggregated and anonymised where possible and is not used to identify individual users.

• Page view and session duration tracking

• Traffic source and referral tracking

• Error and crash reporting

Provider: We may use tools such as Google Analytics or a privacy-focused equivalent. Where Google Analytics is used, data is processed in accordance with Google’s privacy policy. We have enabled IP anonymisation.

Legal basis: Consent. These cookies are only activated if you accept them via our cookie banner. You may withdraw consent at any time.

3.3 Functional / Preference Cookies

These cookies remember choices you make on the website to personalise your experience.

• Language preference

• Region or country settings

• Previously viewed content or recently visited practitioner profiles

Legal basis: Consent. These cookies are only activated if you accept them via our cookie banner.

3.4 Cookies We Do NOT Use

Zouris does not use:

• Advertising or targeting cookies

• Retargeting or remarketing cookies

• Third-party social media tracking cookies (social share buttons on our site do not set cookies unless you interact with them)

4. Cookie Retention Periods

Cookie retention periods vary by type:

• Session cookies: deleted automatically when you close your browser

• Analytics cookies: typically retained for 13 months (Google Analytics default, reduced by our configuration)

• Preference cookies: retained for up to 12 months from your last visit

• Consent record cookie: retained for 12 months so we do not re-ask on every visit

5. Your Choices and How to Manage Cookies

5.1 Cookie Banner

When you first visit the Zouris website, you will see a cookie consent banner. You can:

• Accept all cookies: enables strictly necessary, analytics, and preference cookies

• Accept necessary only: enables only strictly necessary cookies; all others are blocked

• Manage preferences: choose which categories to enable individually

Your choice is stored and will not be re-asked for 12 months. You may change your preferences at any time by clicking “Cookie Settings” in the website footer.

5.2 Browser Settings

You can control cookies at browser level. Most browsers allow you to:

• View and delete existing cookies

• Block cookies from specific sites

• Block all third-party cookies

• Clear all cookies when you close the browser

Note: blocking strictly necessary cookies will prevent the website from functioning correctly. Instructions for managing cookies in common browsers:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data

• Safari: Preferences → Privacy → Manage Website Data

• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data

• Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

5.3 Opt-Out of Google Analytics

If we use Google Analytics, you may opt out across all websites using the Google Analytics Opt-out Browser Add-on, available at: tools.google.com/dlpage/gaoptout

6. Cookies and the Zouris Mobile App

The Zouris mobile application (iOS and Android) does not use browser cookies. The app may use similar technologies including:

• Device identifiers (e.g., advertising ID on iOS/Android) — only where you have granted permission at device level

• App analytics SDKs (e.g., crash reporting tools) — to monitor app performance and fix bugs

• Push notification tokens — to deliver booking confirmations and service updates (only if you enable notifications)

For full details on data collected in the app, please see our Privacy Policy.

7. Legal Basis

Our use of cookies is governed by:

• UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL)

• EU General Data Protection Regulation (GDPR) and ePrivacy Directive — for users in the EU/EEA

• UK GDPR and the Privacy and Electronic Communications Regulations (PECR) — for UK users

• Equivalent applicable national law for GCC users

For users in the EU/EEA and UK, our cookie banner collects freely given, specific, informed, and unambiguous consent before any non-essential cookie is set, in compliance with GDPR Article 7 and the ePrivacy Directive.

8. Third-Party Privacy Policies

Where third-party cookies are set, those third parties have their own privacy and cookie policies. We encourage you to review them:

• Google Analytics: policies.google.com/privacy

We will update this list if we add new third-party services that set cookies.

9. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in the cookies we use, new legal requirements, or updates to our services. We will update the “Last updated” date at the top. For material changes, we will reset the cookie consent banner so you can review and re-confirm your choices.

10. Contact

For questions about our use of cookies or to exercise your data rights:

Zouris FZE

Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates

Email: admin@zouris.io