Privacy Policy

Effective Date: 29.03.2025

This Privacy Policy explains how Zouris FZE, a company registered in Sharjah, United Arab Emirates, doing business as Zouris ("Zouris," "we," "our," or "us"), collects, uses, shares, and protects your personal data. We are committed to maintaining your trust and ensuring compliance with the UAE Personal Data Protection Law (PDPL), DIFC Data Protection Law, General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA).

By using the Zouris mobile application and website (collectively, the "Platform"), you agree to the practices outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Personal Information You Provide

• Name, email address,

• Profile photo (optional)

• Account credentials (passwords are stored securely)

• Payment information (processed securely via third-party processors; not stored by Zouris)

• Content you upload or create on the Platform (e.g., meditations, affirmations, journal entries)

• Customer support communications

1.2 Automatically Collected Information

• Device and usage data (IP address, browser type, device identifiers, operating system)

• Access logs, in-app behavior, and interaction analytics

• Approximate location data (with user consent)

• Cookies and tracking technologies (see our Cookie Policy [Insert Link])

1.3 Third-Party Sources

• Social login providers (e.g., Google, Apple, Facebook)

• Analytics providers and advertising networks (aggregated or pseudonymized data)

2. HOW WE USE YOUR INFORMATION

We use your personal data to:

• Provide access to the Zouris Platform and manage user accounts

• Deliver wellness content and personalized experiences

• Process transactions and comply with UAE VAT regulations

• Respond to customer inquiries and offer support

• Improve our Platform and services through analytics

• Comply with legal and regulatory requirements

3. LEGAL BASES FOR PROCESSING

We process personal data under the following legal grounds:

• Consent: For marketing, cookies, or location tracking

• Contractual necessity: To deliver requested services and subscriptions

• Legal obligations: Including UAE compliance, such as tax, cybersecurity, and PDPL requirements

• Legitimate interests: For fraud prevention, analytics, and service enhancements

4. DATA SHARING

We do not sell your personal data. We may share your data with:

• Authorized service providers (e.g., hosting, analytics, payment gateways)

• Legal authorities where required by UAE or international law

• Corporate affiliates and successors in the event of a business reorganization or acquisition

5. INTERNATIONAL TRANSFERS

If your data is transferred outside of the UAE or your jurisdiction, we implement safeguards such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions (where applicable)

• Binding corporate rules or data protection agreements

6. DATA RETENTION

• We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

• Data may be archived or retained in secure backup systems for up to 90 days post-deletion.

7. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data

• Correct or update inaccurate or incomplete data

• Request deletion of your account and data

• Restrict or object to specific types of processing

• Withdraw previously granted consent

• Request data portability in machine-readable format

To exercise these rights, email us at admin@zouris.io. We respond to all verified requests within 30 days unless otherwise required by law.

8. CHILDREN’S PRIVACY

• Zouris is not intended for children under 13 years of age.

• Users aged 13 to 17 must have verifiable parental consent.

• We comply with Wadeema’s Law (UAE), COPPA (US), and GDPR-K (EU) for minors' data.

9. SECURITY MEASURES

We implement technical and organizational safeguards to protect your data, including:

• Data encryption (at rest and in transit)

• Firewalls, security patching, and access control systems

• Employee access restrictions and training on data protection

10. CHANGES TO THIS PRIVACY POLICY

We may update this Policy to reflect changes in law or our services. Material changes will be communicated via the Platform or email. Continued use of Zouris after changes constitutes consent.

11. CONTACT INFORMATION

If you have questions, requests, or complaints regarding this Privacy Policy, please contact:

Zouris FZE
Email: admin@zouris.io
Registered Office: Sharjah, United Arab Emirates